Verifying Your damancai Account
Account verification confirms that your balance can only be accessed by you — it's the step that keeps your funds protected and your withdrawal path open. We ask for a copy of your MyKad or passport and a document that matches your registered name, such as an e-wallet screenshot or a bank statement. The process runs through your account settings, not a
separate form, so everything stays in one place. Once verified, your withdrawal limits expand and your payout destination options unlock. Verification also prevents anyone else from making changes to your account without your knowledge.
- Upload your identity document — Submit a clear image of your MyKad or passport through the verification section in account settings. Both sides of the MyKad are required for a complete submission.
- Provide proof of payment method — A screenshot of your Touch 'n Go eWallet, Boost or GrabPay account — showing your registered name — confirms the wallet belongs to you.
- Wait for the review to complete — Our team reviews submissions and updates your account status. You receive a notification once verification is complete and your full withdrawal access is active.
- Your account is fully active — Verified accounts can access all payout destinations, including DuitNow and FPX bank transfers, with no additional document requests for standard withdrawals.